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Contact Information

Email Support

Send us an email anytime

support@reseenapp.com

Response Time

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

How does Reseen track story engagement?

Reseen securely connects to your Instagram account to monitor your story engagement in real-time. We track when users view your stories and identify those who come back multiple times.

Is my Instagram account safe?

Yes, we take security very seriously. We use secure authentication and never store your Instagram password. Your data is encrypted and handled according to privacy best practices.

Can I use Reseen with multiple accounts?

Yes! Reseen supports multiple Instagram accounts. You can easily switch between accounts and track analytics for each one separately.

How accurate is the re-engagement detection?

Our tracking is highly accurate. We monitor story engagement in real-time and can detect when the same user engages with your story multiple times throughout its 24-hour lifespan.